FAQs

Moissanite is a premium gemstone known for its exceptional brilliance, durability, and diamond-like sparkle.

Our jewelry is crafted with high-quality materials designed for long-lasting beauty and everyday wear.

Orders are processed within 1–3 business days and typically arrive within 7–10 business days.

Yes. We offer a 30-day return policy on eligible items.

Yes. All Velloss jewelry is backed by our 1-Year Limited Warranty against manufacturing defects.

Absolutely. All transactions are protected with SSL encryption and secure payment processing.

Yes. Every order arrives in elegant packaging, perfect for gifting.

Contact our support team anytime through our Contact Us page or support email.