Shipping & Returns

Shipping

  • Orders are processed within 1–3 business days.
  • Priority Shipping: 7–10 Business Days.
  • Free Shipping: 7–14 Business Days.
  • Tracking information is provided once the order ships.

Returns

  • Returns are accepted within 30 days of delivery.
  • Items must be unused and in original condition.
  • Customers must contact support@vellos.com before returning an item.
  • Refunds are processed after the returned item is received and inspected.